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Home / Customer service / Payment terminal support / C-ZAM/I

Customer service
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Cardholders
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Payment terminal support
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Which terminal do I have?
XENTA
XENTISSIMO
C-ZAM/SMASH
C-ZAM/SPIN OPT Multi
C-ZAM/SPIN OPT Mono
C-ZAM/I
Cash register integration
Administration for the merchants
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System stop
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Order
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MyPay
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General conditions
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C-ZAM/I

The C-ZAM/I enables small amounts to be paid thanks to the Proton application. Did you know that it can also be used for loyalty cards, SIS cards and electronic identity cards?

Working of C-ZAM/I

  • How can I find information on my latest transactions?
  • How can I obtain my total for the day?
  • How can I obtain the total for the current period?
  • How can I make an immediate transfer?
  • How can I make a transfer at night?

Resolution of technical problems of C-ZAM/I

  • What do I do if my Proton transfer fails?
  • How can I adjust the contrast on my terminal?
  • What do I do if the buttons on my terminal don't work?
  • What do I do if nothing appears on the screen of my terminal?
  • What do I do when the message « error telecom » appears?
  • What do I do when the messages 'memory check' or 'file system check' appear?

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