Financial sector

As a financial institution you want to offer your clients high-performance, reliable payment services. Atos Worldline provides a wide range of services which will not only make your life a lot less expensive, but will also be greatly appreciated by your clients.

Full service à la carte

  • Do you issue payment cards (direct debit cards, credit cards and pre-paid cards for international brands), or do you want to start up as a card issuer?
  • Do you want to give your cardholders access to the Card Stop service? This 24/24 service lets them block their cards if they’ve been lost or stolen.
  • Do you want to have payment card transactions processed on your ATMs?
  • Are you looking for a partner for payment processing for your acceptance network?

Atos Worldline offers you three categories of services:

Issuing and managing cards

We provide you with a tailor-made service: all our services are modular, and can be adapted to suit your specific situation: 

  • making payment cards, and managing cardholder data;
  • preparation of protected information intended for the production of cards;
  • protected dispatch of confidential PIN data to cardholders;
  • management of transactions, both in Belgium and abroad;
  • secure transactions using cardholder identification, both in face-to-face situations and over Internet;
  • financial processing of transactions. This ranges from on-line authorisation to the debiting of the cardholder's account. If required, this service can also provide real-time consultation of the available balance on the bank account, or dispatch of a monthly statement;
  • cardholder support: your clients can contact our specialised call centre with any questions about their cards, card-related problems or transaction disputes; 
  • fraud management service: preventive measures and constant investment in the most advanced security techniques, in-depth tracking of any potential risks, management of fraud cases: everything that can be done to keep the risk of fraud to an absolute minimum;
  • option of sub-contracting the service offer, or personalising a number of parameters.

You don't have to worry about any of the technical aspects of managing your payment cards - we deal with all of this for you! 

Accepting cards

  • We open your acceptance network for all national and international payment cards.
  • We process all transactions in collaboration with the issuers and international networks.

Blocking a card with Card Stop

Card Stop is an entirely secure service that allows your clients to block their cards with a single phone call after card loss or theft. Card Stop does not only block payment cards, but also access to other means of payment, such as PC banking or phone banking.