What do I do when the message « swipe mag card » appears?

Verify that your terminal is properly connected (battery & network).
Remove the battery from your terminal.
Leave the terminal without current for 30 seconds.
Blow hard several times into the card reader (chip or magnetic strip)(to remove any dust).
If you have a « cleaning card », use it several times in the card reader.
Replace the battery.

If the error message still appears, contact technical services on 02 727 88 99, for assistance.

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