What do I do if my Proton transfer fails?

  • If you have a portable terminal, connect it to a telephone line.
  • Your terminal is on the initial screen « Bienvenue - EUR.... + OK ».
  • Press « menu ».
  • Press 8 « transfert ».
  • Press « ok » to confirm immediate transfer.
  • If the transfer fails, verify the following points:
    • Is the terminal properly connected (mains cable or battery for a portable terminal and telephone line)?
    • Do you have a tone on your telephone line?
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