What do I do if the buttons on my terminal don't work?

  • Verify that the terminal is properly connected (mains cable or battery for a portable terminal).
  • Unplug the mains connector of the terminal.
  • Leave the terminal without current for 30 seconds.
  • Press successively on all of the buttons in case one of them is stuck.
  • Put the mains connector back in the socket.
  • If you have a portable terminal:
  • Remove the battery.
  • Wait 30 seconds.
  • Press successively on all of the buttons in case one of them is stuck.
  • Put the battery back in place. 
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